Shipping policy

Shipping Policy – Comfury

Last updated: October 11, 2026

At Comfury, we aim to deliver your order as quickly and safely as possible. Please review our shipping policy to understand our delivery timelines and shipping procedures.


1. Order Processing

Orders are processed after they are successfully placed and payment is confirmed. Processing may take additional time during weekends, public holidays, promotional periods, or periods of high order volume.


2. Shipping and Delivery Time

Our estimated delivery time is 5–12 days from the date your order is dispatched, depending on your delivery location and the shipping service used.

Please note that delivery times are estimates and are not guaranteed. Actual delivery may vary depending on:

  • Your delivery location and distance.
  • The shipping carrier or delivery agent.
  • Customs clearance, where applicable.
  • Weather conditions, public holidays, and other unexpected circumstances.

Remote locations may require additional delivery time.


3. Order Tracking

Where tracking is available, tracking details will be shared with you once your order has been dispatched. Tracking information may take some time to update after shipment.

Please use the tracking information provided to monitor your order’s progress.


4. Shipping Delays

Although we do our best to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including carrier delays, customs inspections, weather disruptions, or logistical issues.

If your order has not arrived within the estimated delivery period, please contact us so we can assist you in checking its status.


5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order. Comfury cannot guarantee delivery when an address or contact detail is incorrect or incomplete.

If you notice an error in your shipping details, contact us as soon as possible. We will try to assist you if your order has not yet been dispatched.


6. Lost or Undelivered Orders

If your tracking information indicates that your order is lost, undelivered, or experiencing an unusual delay, please contact our support team. We will review the available shipping information and work with the relevant delivery carrier where possible.


7. Contact Us

For shipping-related questions or assistance with your order, please contact us through the contact information provided on our website.

Thank you for shopping with Comfury!